SUBSCRIBER - Technical Writer , Markham ON

Role Summary/Purpose: 

The Technical Writer works closely with developers, product managers, and project managers to create and revise customer documentation for new and existing power distribution products.

Essential Responsibilities: 

 As an individual contributor, the Technical writer is responsible for the documentation of hardware, software, and firmware products.

 As a part of the Technical Documentation team, the Technical Writer contributes to continuing improvement of the documentation tool set and the documentation development process.

 Concurrently manage multiple projects monitoring progress and quality and ensure schedule requirements are met

Qualifications/Requirements: 

 A university degree or diploma, preferably in engineering/technology related discipline

 Minimum 5 years of experience as a Technical Writer

 Minimum 5 years of experience with substation control, distribution automation products and systems and associated configuration tools and software

 High level of competence in FraneMaker, both structured and unstructured

 Familiarity with DITA/XML and CorelDraw is an asset

 Excellent written, graphic and oral communication skills

Excellent interpersonal skills

 Able to work in an independent manner utilizing sound judgment to make decisions

 Hardware and software technology and use

 Safety and electro-magnetic compatibility compliance standards

 Multi-language skills are desirable

 Knowledge of product life cycle management processes and systems

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